Price Match Guarantee Policy
At Ubiquiti Malta, we are committed to providing you with the best shopping experience possible. That’s why we offer a Price Match Guarantee to ensure you get the best value for your money.
Terms and Conditions:
1.) Local Price Matching:
We will match any local business’s price for the same item under the following conditions:
The local business must be within Malta or Gozo.
The item must be identical, in stock, and available for purchase.
The lower-priced item must not be on clearance, sale, or subject to any special promotions.
2.) EU Price Matching:
We strive to closely match prices offered by EU businesses under similar terms, including:
The item must be identical, in stock, and available for purchase.
Delivery charges to be taken into consideration.
The lower-priced item must not be on clearance, sale, or subject to any special promotions.
The warranty terms from the EU store must also include free returns for added value and convenience. If the store does not provide free returns, then it cannot be regarded as an equal retailer, however we will still do our best to get as close as possible to the price.
3.) Free Delivery:
Enjoy free delivery for items over 120EUR within our service area.
4.) Local Warranty Return:
We offer hassle-free local warranty returns for your convenience. Contact us for warranty inquiries.
5.) Quantity Limitation:
While we are committed to providing competitive prices through our Price Match Guarantee, we reserve the right to limit the quantities of items sold to a customer. This limitation ensures that we can continue to offer great prices and maintain product availability for all of our valued customers.
Our goal is to strike a balance between offering exceptional deals and preventing abuse of the price match policy, which could impact product availability for others. We appreciate your understanding in this matter and encourage you to reach out to us on [email protected] if you have any questions or concerns.
How to Request a Price Match:
To request a price match, please follow these steps:
Ensure the item meets the eligibility criteria mentioned above.
Send us an e-mail to [email protected] with evidence of the lower price, such as a screenshot or link to the competitor’s product page.
We will review your request and get back to you promptly.
Notes:
Our Price Match Guarantee policy is subject to periodic review and may be adjusted to stay competitive.
We value your feedback; please let us know about your experiences with our policy.
At Ubiquiti Malta, we understand that price isn’t the only factor when making a purchase decision. As a local business, we take pride in offering something beyond competitive pricing – a commitment to providing you with exceptional support and service.
When you choose to shop with us, you’re not just getting a great deal; you’re gaining access to our dedicated team ready to assist you through telephone support and personalized guidance. We’re here to answer your questions, address your concerns, and ensure your shopping experience is smooth and satisfying.
So, while our Price Match Guarantee ensures you get the best value, it’s the local touch, expertise, and commitment to your satisfaction that truly sets us apart. Thank you for choosing Ubiquiti Malta as your trusted partner for all your networking needs.